COVID and access to public services

By Peter Warrington

In this document I will look at the effect of COVID-19 and the effects of it and its associated lockdowns on access to public services, such as healthcare. Healthcare for instance is an area where there have been many concerns in the media that COVID has reduced the number of people getting treatment out of fear of wasting public resources or catching/spreading the virus.

Health Foundation article

https://www.health.org.uk/publications/long-reads/elective-care-in-england-assessing-the-impact-of-covid-19-and-where-next

Elective care in England - Assessing the impact of COVID-19 and where next.
November 2020

This article from the health foundation analyses the effects of COVID-19 and lockdowns on elective care – Healthcare services that are planned in advance, for example in cancer treatment. It notes that data and understanding of the full impact is still emerging, and uses data based on 18-week waiting times.

For people finishing treatment, the article notes that “during the initial peak of the pandemic, the number of completed pathways fell substantially”, referring to the number of people completing treatment, and that 3.5 million fewer “pathways” were completed in 2020 compared to the same months in 2019. It does however note that that still means 7.6 million pathways were completed, and that “given the circumstances, continuing this volume of treatment was a major achievement. Had hospitals been overwhelmed by COVID-19, the reduction would have been even larger.”

For those already on waiting lists, the article notes that waiting times have got significantly worse than the same time last year:

“1,959,684 (46.4%) of those waiting had already exceeded the 18-week standard by the end of August, almost three times more than August 2019.”

“In total, 111,026 patients had waited longer than 52 weeks – compared with just 1,236 in the same month in 2019.”

For people starting treatment, it notes:

“The most plausible reason for the sharp drop in new pathways is that the pandemic has created new barriers to accessing elective care”

As for our area, it notes:

“The South West and East of England are the regions closest to returning to pre-pandemic levels of activity.”

However, it notes that before the pandemic, healthcare was already being stretched making it more difficult to respond:

“Before COVID-19, the standard that at least 92% of patients should wait no longer than 18 weeks to start elective treatment had not been achieved for nearly 4 years”

“Before the pandemic, meeting the 18-week standard would have required the NHS to treat an additional 500,000 patients a year for the next 4 years – an unprecedented increase in activity, which looked unrealistic before COVID-19 and looks even harder now.”

It does however state that almost all other European countries put in measures to create capacity at the expense of waiting times for elective care.

The article highlights the need to reschedule elective care and increase hospital activity beyond COVID. It cites the case of Ontario, Canada which expects to take 84 weeks to clear its backlog. It also states that some progress has already been made, with the NHS already beginning the process in April 2020, and while milestones have been met, activity remains below levels prior to COVID-19

As for going on from COVID, it emphasises the importance of the independent sector in taking on the workload, although notes that there are concerns about this undermining public hospitals. As well as this it points out:

“There is a need to move quickly. Every day activity lags behind demand, the backlog will continue to grow.”

Parliamentary Office of Science and Technology reports

Mental health impacts of COVID-19 on NHS healthcare staff

https://post.parliament.uk/mental-health-impacts-of-covid-19-on-nhs-healthcare-staff/

5th October 2020

Many have pointed at news stories of the large negative effects on NHS staff’s public health as a concerning example of how the NHS has been stretched with not enough support for its workers.

Health and social care system and COVID-19: What are experts concerned about?

14th May 2020

This article focuses on a survey of healthcare experts on their concerns going into the pandemic.

Here are some pull quotes regarding experts concern for the impacts on the NHS:

As for social care, which has been constantly highlighted in the media as an area of concern throughout the COVID crisis, for example for a lack of PPE and support, with a significant amount of COVID deaths occurring in care homes, here are some pull quotes:

BMA Guidence

Ten principles for how the NHS should approach restarting ‘non-Covid care’

https://www.bma.org.uk/media/2487/ten-principles.pdf

May 2020

In May 2020, the BMA published a document setting out there concerns and suggestions for restarting non-COVID care, at a point where the UK had passed the peak of the first wave.

News articles

Major disruption to cancer care revealed – BBC

https://www.bbc.co.uk/news/health-52985446

11th June 2020

The BBC in this highlights what has been seen as one of the most concerning knock-on effects of healthcare the UK has seen. It highlights a 60% drop in cancer referrals comparing April 2020 to April 2019, while those starting cancer treatment drops 20% below 2019 – all these being considered as urgent referrals.

It also points to reports from Cancer Research UK which estimates “a backlog of more than two million people waiting for screening across the UK.”

As for routine operations, it states “just 41,000 underwent surgery - down from 280,000 in April 2019.”

Covid's 'devastating impact' on NHS services exposed by latest figures – The Guardian

https://www.theguardian.com/society/2020/dec/10/covids-devastating-impact-on-nhs-services-exposed-by-latest-figures

10th December 2020

This article is more recent than other sources referenced in this document, and leads with:

“Number of patients on waiting lists for more than a year is 123 times larger than 2019”

This reflects many of the concerns looked at earlier, and it says this “comes amid warnings that access to treatment will take years to get back to normal.”

It quotes the Labour shadow health secretary who said the surge in year-long waits was “staggering” as well as an official from the BMA who said “It is quite frankly alarming that the number of patients waiting more than a year for care is now 123 times higher than last October. These are patients in pain, distress and needing treatment.”

It also points to NHS performance statistics from that month showing that “1.533 million people in October were waiting for treatment for more than 18 weeks” And that “4.44 million people were waiting for hospital treatment, the second highest figure on record”.

TODO: Look at statistics, particularly for Cambridgeshire, as well as Cambridge news reports. As well as this, I would like to summarise what I have found through this area of research.

NHS Statistics

See NHS collated stats.xlsx for data

I thought I’d look at official NHS statistics to get a more reliable and up to date, primary source on statistics indicating how NHS services are being used, including specifically for Cambridgeshire.

A&E Attendances

https://digital.nhs.uk/data-and-information/publications/statistical/hospital-accident--emergency-activity

Accident and Emergency departments help to take on some of the most urgent health emergencies and have generally seen a fall throughout the pandemic, as shown on the graphs on the right. England and Cambridgeshire seem to have shown a very similar trend, following mostly the same shape as nationally, although Cambridgeshire sees a marginally larger drop into April from February.

This does not show that A&E Services in Cambridgeshire have been affected much differently than in the rest of England.


GP Appointments

GPs play a crucial role in providing support for patients and are often a first port of call, treating patients and referring to specialist services. They therefore saw a significant fall in April through to June, as shown on the right, before they gradually start to take on more patients, eventually more than in February, presumably to deal with the backlog and patients waiting to seek their GP over lockdown. This does however mean that GPs were and might still be taking on more patients than usual at a time where they may already be stretched because of COVID. This does however start to fall a bit into November as we entered into the 2nd lockdown.

No significant difference is shown between Cambridgeshire and Peterborough.

Local news

Addenbrooke's Hospital: Patients 'at risk of harm' as waiting times soar to second worst in England – Cambridge News

https://www.cambridge-news.co.uk/news/cambridge-news/addenbrookes-hospital-patients-risk-memo-19341009

25th November 2020

I first saw this article when I was working on my timeline of the pandemic, and it immediately stood out to me as a very serious reflection of the state of healthcare in Cambridgeshire during COVID. It is one of Cambridgeshire’s largest hospitals and is part of the University hospital trust.

The article reports of a “leaked staff memo” from the hospital which “warns the situation is ‘unsafe’ and could cause "’significant harm’ to patients”. It also refers to “unacceptably long waits in our emergency department” , while a whistle-blower claimed the hospital was "on the brink of a major incident that will cost lives" according to the newspaper.

It also refers to a report that said in one week “52 patients waited more than 24 hours and almost 200 had to wait more than 12 hours, according to the report”.

Cambridge Labour MP Daniel Zeichner in the article points to Conservative cuts to social care and a lack of preparation as being factors to blame.

Thousands of hospital staff 'carrying Covid-19 without realising they're infected', says Cambridge study – ITV Anglia

https://www.itv.com/news/anglia/2020-05-12/thousands-of-hospital-staff-carrying-covid-19-without-realising-they-re-infected-says-cambridge-study

12th May 2020

The article refers to a Cambridge university study on hospital staff at Addenbrooke’s hospital which tested 1200 NHS staff to discover 3% ended up testing positive where most of them were not aware they were carrying the virus. This reflects concerns about people receiving healthcare services being put at risk.


Summary

3.5 million fewer treatments completed in 2020 compared to 2019


  1. https://www.rcn.org.uk/news-and-events/news/uk-members-have-spoken-survey-shows-increase-in-those-considering-leaving-the-profession-170720↩︎